The Role of Leaders and Managers in Employee Engagement

MoutazM Mashhour, Executive Vice President - Shared Services at TAQA

Leaders and managers in most companies understand that employee engagement is a key to their organization's success. The reason being that engaged employees are motivated, productive, passionate, and are committed to achieving the company's objectives. As such, it is imperative that leaders play an important role in advocating employee engagement and creating the right workplace culture that fosters it.

To achieve this, leaders will need to create a work environment that promotes teamwork, collaboration, and creativity. A leader must always remain open and transparent, communicate regularly and effectively, and work collaboratively with employees. They should encourage their employees to share their ideas, opinions, and suggestions and appreciate them for their contributions.

To foster a culture of engagement, a leader must create an environment where employees feel valued and supported. Encouraging regular feedback and conducting regular surveys can help identify employees’ areas of concern and address them. Leaders will also need to identify their employees' strengths and provide them with opportunities to develop their skills and work with mentors to grow their careers.

"To foster a culture of engagement, a leader must create an environment where employees feel valued and supported."

Leaders and managers should also create a workplace where diversity and inclusion thrive. Employees should feel accepted, acknowledged, and respected. Leaders with inclusive behaviors and attitudes demonstrate that they value diversity and encourage their employees to share their unique perspectives, which in turn promote an environment of trust and mutual respect.

Another way to have a culture of engagement in a company is by promoting employee wellbeing and work-life balance. Leaders can create work schedules that accommodate their employees' personal lives, promote mental and physical wellbeing, offer employee assistance programs, and provide recognition for their hard work and accomplishments.

Finally, leaders and managers have a significant role in promoting employee engagement, fostering a culture of engagement, and creating an environment that values and supports employees.

By communicating regularly, fostering a culture of transparency and inclusion, offering opportunities for growth, and prioritizing employee wellbeing, leaders can create a workplace where employees feel motivated, engaged, valued, and supported, resulting in higher productivity, improved morale, and long-term success.