Activate Human Capital Group

In the wake of the COVID-19 pandemic and remote working culture shifts that seemingly happened overnight, employee engagement has finally transitioned from an HR checklist item to a crucial factor in influencing employees’ day-to-day performance.

We’ve all read the articles and know intuitively that employee engagement is crucial for a company’s reputation, customer satisfaction, and overall stakeholder value. Engaged employees stay with the business longer, provide better work output, and are more enthusiastic about their contributions. But when you transition quickly from office-based work to remote work, the risk and cost of disengaged employees rises steeply. To this end, California-based Activate Human Capital Group is passionate about helping their client organizations identify specific and data-driven actions to drive employee engagement. The company’s experts offer their clients a quick, scientifically-validated survey, custom performance consulting and tailored development solutions, which ultimately enable targeted budgeting, progress monitoring, and long-term sustainable improvement concerning employee engagement.

"Most organizations are sending surveys to their employees, but only a few are doing the WORK of engaging their human capital assets and truly activating the talents those employees have to offer. The difference in terms of results between these two approaches is staggering” asserts Melissa Ortiz, the CEO of Activate Human Capital Group. “We believe that a good employee engagement program does three specific things:

1. Improves business results while decreasing the cost of doing business.

2. Enhances the overall success and individual wellbeing of employees.

3. Helps employers connect and activate the natural talents within the organization to the work that needs to be performed.”

Melissa highlights that, in every organization, there are issues related to the accountability of the employee engagement process. And although the leadership teams are passionate about contributing to an engagement survey, they may not be equipped (or willing) to support the follow-up in terms of managers’ training and holding managers accountable for the action planning process, which has a direct impact on the overall outcomes at the organizational level. To this end, Activate's experts follow a unique approach. They offer a straightforward action planning portal that assists them in tracking the required follow-up plans for their clients. The company's Employee Commitment Index^™ measures 22 items that are scientifically validated across 47 countries to drive engagement and business performance. The process consists of a 6-minute survey offered in 32 languages, and results are compiled into an easy-to-read scorecard available for download on their easy-to-use engagement portal.

We believe in creating better, more-engaging work; work that draws upon the natural talents of employees; will ultimately create a better world for all of us. For our clients, we want to be the catalyst for that improved future

The scorecard helps managers get the necessary data in a much simpler format than most of their competitors and assists managers in the creation an action plan for the future based on the results. Activate's consultants are skilled at bringing data to life and accordingly customizing solutions that effectively and efficiently address its customers' current needs. Moreover, the experts keep in touch with most of their customers every quarter rather than annually to help them drive significant improvements in business performance.

Additionally, Activate Human Capital Group actively promotes post-survey activities, tools, and interventions to ensure accountability and build highly-engaged and high-performing work teams. For example, in the case of talent-based hiring, Activate clients often opt to leverage the Predictive Index hiring tools to identify internal and external candidates whose natural talents are closely aligned with the work they’ll be asked to do. This alignment helps employees deliver better quality work, faster, and results in improved engagement for the employee as well as their internal and external customers… a win all around.

Over the last few years, Melissa and her team have gathered some interesting facts about a variety of industries that highlight the value of a proven engagement tool. She highlights that 94 percent of fully engaged employees recommended their company as a great place to work in the energy industry. On the other hand, in the automotive industry, a dealership in the top quartile that maintains or increases employee engagement averages $982 additional profit per new car. Melissa and her team take pride in the fact that “When we get engagement right, everyone wins… the organization, the employee, customers, even employee’s families and communities are better off when we do the work of engagement.”

With comprehensive capabilities and a customer-centric approach, Activate Human Capital Group is passionately working toward becoming a powerhouse partner for clients globally. Melissa also mentions that they are positioned to help hard-hit industries like cruise lines and event-based businesses rebound faster and stronger than any of their competitors with tools that allow them to re-hire for talent and engagement – a focus that will reduce long-term turnover and deliver exceptional customer experiences. "Our job is to activate the full value of each organization’s workforce – and to help our clients define and build the ideal culture of tomorrow. We believe in creating better, more-engaging work; work that draws upon the natural talents of employees; will ultimately create a better world for all of us. For our clients, we want to be the catalyst for that improved future." concludes Melissa.