Click Boarding

There’s no question that COVID-19 has transformed the Human Resources world. As employees continue to work from home, all activities must be completed online – starting from day 1. This drastic shift to the digital world has challenged organizations to rethink their onboarding and employee engagement processes. Onboarding candidates effectively remains a crucial process for organizations as it sets the stage for the complete employee journey. One that’s seamless, intuitive, and fully digital.

In a world where mobile devices are the first source of information and engagement, mobile technology has been gaining prominence in the HR space. From the employees’ point of view, having a seamless onboarding experience at their fingertips is not just a desire but an expectation. As such, businesses today are looking to move away from the traditional onboarding approach and connect with candidates in a way that is relevant to them.

Enter Click Boarding. Click Boarding is an intuitive, mobile-first solution that has revolutionized the onboarding experience for candidates and businesses alike. The company ensures their clients can deliver enhanced employee experience across the entire journey from onboarding and HR activities to major employee events and offboarding. Employees want to learn about the company’s culture and their new team. They want to understand what they should expect during their first week. When and if they return to an office, they need to know where to go and where to park. Most importantly, they want it in a mobile-friendly medium that’s intuitive and easy to access.

As a leading software provider, Click Boarding’s end-to-end platform eliminates manual processes, engages employees through guided workflows, and delivers a seamless, fully compliant experience that’s meaningful to employees and true to the company’s brand. All while simplifying the process, improving employee retention and increasing productivity. “Our ultimate mission is to create the easiest and most empowering way for HR to deliver a modern onboarding solution while delivering exceptional experiences across the employee journey,” states Danielle Balow, Senior Solutions Manager of Click Boarding’s Consulting Practice.

Our ultimate mission is to create the easiest and most empowering way for HR to deliver modern onboarding solution while delivering exceptional experiences across the employee journey

Built on a foundation of compliance and experience, Click Boarding has consistently adapted to evolving market needs to deliver a modern, scalable solution fit for the enterprise. In the wake of 2020, the organization’s clients began experiencing new, unique challenges. As such, Click Boarding rose to the occasion in response by introducing a Consulting Practice to amplify the value of Click’s SaaS platform. Click’s Consulting Practice extends the experience that this modern software provides, translating business goals and objectives into measurable outcomes that impact the bottom line. This premium offering is the ideal solution for a subset of customers with unique, complex business needs.

Within the consulting practice, Click Boarding emphasizes the importance of building excellent employee experiences at scale in a fashion that’s repeatable and configurable. Click’s highly skilled consultants translate business goals into a tangible plan set to not only meet, but exceed growth targets.

When it comes to working with clients, Click’s consulting experts commit to understanding client objectives and pain points, to craft solutions that are scalable and sustainable. “We identify and document the need and ensure that client continuity is achieved throughout the client journey,” explains Danielle. Click Boarding becomes the go-to partner due to its intuitive, user-friendly design and transformational approach to solving their client’s business objectives.

To elaborate more on their offerings, Danielle cites Click Boarding’s association with a huge health organization. The company had a manual onboarding process that was not consistent across the organization. This made it difficult for them to deliver a first-class onboarding experience that was easily managed by their business teams. Click Boarding helped them overcome this challenge by analyzing the customer’s environment, documenting their requirements, and helping them set up a scalable solution that didn’t simply meet but exceeded their needs. This not only provided a smoother onboarding experience but boosted their Net Promoter Score from 35 to 70 after leveraging Click Boarding’s solutions and expertise.

To strengthen a client’s self-service and communication capabilities, the company is currently working on expanding those human experiences, bolstering employee engagement, providing desired tools, and gathering insights and assessments. The objective for the future is to augment employee engagement for businesses and get a pulse on the employee experience. “We are focused on providing the mediums and products for organizations to connect with their employees and retain them for the future through insights and assessments,” concludes Danielle.